What the FAQ Covers and How to Use It
This page is arranged around the questions that come up most in our account support queue. Each answer is short and direct — we wrote it the way our cashier desk would explain it, not the way a legal document would. Start with the account section if you're new, then move to the payment section once you're ready to fund your wallet.
If your question isn't here, our live chat and email channels are open and linked at the bottom of every page. For deposits, the process is the same whether you're using bKash, Nagad or Rocket: open your wallet app, enter the account number shown on the deposit screen, confirm with your PIN, and the credit appears in your nad777 balance. Withdrawals follow
a short identity check before the transfer goes out. We keep this consistent so every transaction has a clear trail. Access and eligibility depend on local law and your region — that applies to every part of the platform, not just payments.
- bKash deposits
- Nagad transfers
- Rocket payments
- Account verification